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Reviews and Testimonials

 

Patient Satisfaction Questionnaire 2019-2020

Please click here for our latest Survey Monkey Patient Feedback Questionnaire 2019-2020 results

 

Oxford Hernia Clinic is committed to giving patients the best experience and care. We routinely ask our patients for feedback which helps us to continue to develop and improve the service. A big thank you to all patients who have kindly supplied feedback. We do listen and try and make changes where possible.

" The operation itself was very straight forward, you walk into the operating room, and are greeted by friendly and bubbly staff. The relaxant works amazingly well, you go from being nervous and alert to totally relaxed and 10% aware in 4 seconds!! You walk out of the hospital with zero pain...be warned though, take the pain killers as it does increase as the local wears off My inguinal hernia op was an enjoyable experience. I met some lovely people, and the experience itself was stress-free, even though I was very nervous before it. If you are nervous about the procedure there is no need to be, the relaxant they use 'almost' puts you out, and you really aren't aware of much. You are just hyper relaxed. By the time you are back in recovery, you are wide awake and munching on a sarnie and downing a cuppa. The recovery stage up to day 4 is a bit rough, but after day 4 things pick up rapidly. I managed to watch all James Bond films, and half of Netflix in the first week. Write days 1-7 off, you're on the sofa but walking as much as you can. "

Inguinal Hernia Male Patient DR Aug 20

" The most important factor for choosing to come to Oxford Hernia Clinic was knowing that the surgery would be carried out by somebody who specialises in hernia repair. Second, the information provided online which appeared to give a balanced account of the benefits and risks of surgery - by contrast with some other providers whose publicity materials were more one-sided. "

Bilateral Hernia Male Patient AY Aug 20

"    The Covid 19 virus effected everything almost immediately, so I was patient and expected the Clinic to contact me at the appropriate time. This was exactly what happened and then movement was very rapid. The communication was spot on. I already had knowledge of the Manor Hospital. As I was self funding, the cost seemed reasonable and no ifs, buts, or extras. All very reassuring. The booklet is exceptionally good.  "

Inguinal Hernia Male Patient Aug 20 MH

" Totally impressed and my recovery followed exactly the pattern suggested in the booklet. Now I am feeling back to my former self and realise that some of the aches in my lower back and right leg have been relieved by the surgery. Hope you can keep up the good work. "

Inguinal Hernia Female Patient Aug 20

" I have nothing but the highest praise for the Oxford Hernia Clinic.From the moment that I reported to reception,I was made to feel very special.Greg, the Consultant Surgeon spent some time with me explaining exactly what the procedure involved and I was given the opportunity to ask questions. The theatre experience was brilliant.During the procedure, I was able to exchange 'banter' with the team and of course I was fully aware of everything that was happening. Although I was issued with pain killers, I only needed them for a couple of days.After five weeks I am now fully recovered and feeling great! All that is left for me to say is: what a team, what a Surgeon, what a wonderful experience.Thank you Oxford Hernia Clinic. "

Inguinal Hernia Male Patient JB Aug20

"  A very good experience considering the challenges they had opening when they did with Covid-19 still in existence. Very well handled and I felt extremely safe. I chose Oxford Hernia Clinic because of The Hernia expertise, the method of surgery, the type of mesh used, and they were able to do the operation quicker during the pandemic!  "

Inguinal hernia Male Patient Aug PC Aug 20

" I chose Oxford Hernia Clinic because initially, to be perfectly honest, it was the fact that due to the pandemic I had no idea how long I would have to wait for an NHS solution to my problem and it seemed to me that my hernia was increasing in size. Once I knew of the existence of the hernia clinic and the length of time it had been operating, and the significant level of experience of the surgical team I was persuaded I am very happy with the service I received and had I not received this request for feedback I would have written to you anyway to tell you of my satisfaction and gratitude for your service and the excellent outcome of my surgery. "

Inguinal Hernia Male patient PW Jul 20

" I don’t think you can improve because very good at what you do so glad I had the op and chose oxford hernia clinic excellent staff right through thankyou "

Inguinal Hernia Male patient CS Jul 20

" The guidance provided and dealings with staff were all extremely good. The approach taken by Mr Sadler and Dr. Stoneham was clearly very well practised and my recovery proved to follow pretty much exactly what had been described. Two months post-surgery I was able to carry out all the physical activities I had been doing before but without the discomfort caused by the hernia. "

Bilateral Hernia Male patient Jan 2020

"  The whole procedure from the first contact with the Clinic, through speaking directly to the surgeon & the whole of the team at hospital was thorough, professional & reassuring. Explanations given by Greg Sadler & his associates were clear & detailed so that at all times I felt that I knew what was occurring ,so to speak,& what was likely to occur from it. I won't lie, it was painful for a couple of days afterwards, but by the end of the week I was back driving. The end result has been very successful & had I known that this surgery could be conducted under a local I would/should have had it done a lot sooner.  "

Umbilical Male Patient January 2020

" I wanted to get my hernia fixed before the summer and with the looming Corona crisis I felt it might be a long wait for the NHS. All of your staff were so friendly. I was quite nervous, especially as I had not met the surgeon beforehand, but I need not have been. All lovely people. "

Inguinal Hernia Patient Male SH Mar2020

" Very friendly, pragmatic approach. All staff did their utmost to ease any anxiety and make stay as comfortable and informative as possible. Visit went exactly as detailed in booklet sent for prior information. "

Inguinal Hernia Patient Male PC Mar 20

" From first contact to discharge, the communication, support and friendly professional service was first class. On discharge my wife drove me home, a journey of five and a half hours during which I experienced very little discumfort. Over the next few days there was no severe pain, the level of pain experienced being adequately controlled by Paracetamol with Tramadol at night to ensure sleep. After four days no medication was necessary. Thereafter the most difficult thing was remembering I'd had surgery and was not to exert myself. The experience was much less painful and disruptive than I had anticipated and now, six weeks after the operation, I am back to normal with only a small scar as a momento. I attended as a private patient as I didn't meet the NHS criteria for surgery so I was keen to find somewhere specialising in hernia surgery at a reasonable cost. Oxford Hernia Clinic met the criteria, was supported by excellent reviews and proved to be an excellent choice. "

Inguinal Hernia Patient Male AA Mar 2020

"  Every one was friendly and helpful , the operation and after the operation I had very little pain, before the operation I was in lot more pain for over a year it is nice now to be pain free thank you to all of you for doing that for me.  "

Inguinal Hernia Patient Male TL Mar 2020

" I enjoyed the delicious "post operation" sandwiches albeit my nurse had to chase them up a couple of times. I enjoyed the friendly interaction between patients, surgeon, anaesthetist, nurses and all support staff. The outcome of my operation - 6 weeks on, has been superb. "

Inguinal Hernia Patient Male DF FEB 2020

" Friendly efficient service from all staff involved. Full explanation given at every step of the procedure, including what to expect in terms of recovery. "

Spigelian Hernia Patient CW Jan 2018

" Overall a big 9/10. Could not fault Mr Sadler and his medical team who repaired my very large epigastric hernia. 15-20 min,s. Remember,, If a hernia ruptures in your neighbour hood, Who you gonna call Greg Sadler "

Epigastric Hernia Patient ES Dec 2017

" I had assumed that as the procedure was under local anaesthetic, post op pain levels would be low. I was wrong. The first 4 days were very uncomfortable, with an inability to walk at all for the first 3 days after the initial local had worn off. However, following the first week, healing has been uneventful, with an entirely unexpected benefit. I have suffered from right sided lower back pain for over 5 years. I have sought many other solutions for this, but was told it was occupational, and could only be treated symptomatically. Since my hernia surgery, I have no back pain at all. I cannot explain it, but am very grateful that it has gone "

Bilateral Hernia Patient MJ Oct 2019

" I suffer from health anxiety and find it hard to trust people in the medical profession, particularly after a really bad previous experience. Everyone at the clinic went over and above to make me feel less anxious and at ease. The whole experience from start to finish was excellent and has helped to restore my confidence in all things medical. Due to my own issues I had some concerns after the procedure but Greg phoned me immediately and talked to me about all my concerns, which was exactly what I needed. I could go on waxing lyrically but suffice to say I am very happy with the whole experience. I cannot recommend all of Gregg's team highly enough. "

Femoral Hernia Female Patient GL 0618

" Greg was informative and the whole team were brilliant from the start. "

Incisional Male Patient May 2019 AM

" During the whole experience I felt safe and cared for, chatting to the surgeon was a novel event! The total hospital visit lasted about two and a half hours hours , everything was efficient and the staff were wonderful. "

Umbilical Hernia Female Patient JS Jul 2019

 

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